Deadlines: If a client has a specific due date, and this is communicated to Community Musician at the start of the order, we will work with the client to try to make their deadline. However, Community Musician does not guarantee deadlines. Community Musician will not be held responsible for consequential damages as a result of shipping delays or missed delivery dates.

Payment Terms: Community Musician requires a 50% deposit on all orders to begin work, and payment of the final balance prior to shipping. Product does not ship until final payment is received. Upon completion, orders are subject to a $20.00 per day storage fee, after 15 days product is recycled without a refund of the deposit.

Overruns: All CD and DVD replication orders are subject to a 5% overrun. Client is billed for the received quantity.

Manufacturer’s IDs: Replicated products will have small text on the media specifying the plant and the job ID. The project title may be used in this description as a unique identifier. Community Musician is not responsible for ID spellings and/or abbreviations. Community Musician reserves the right to display client artwork for promotional purposes.

Cancellation Policy: Clients may cancel a project at any time. However, all cancellations are subject to a fee equal to 100% of the deposit.

Prepress Adjustment Fees: Design files supplied by clients must be set up in Community Musician templates and to our design specifications. Design files not set up to our specifications and on our templates will be subject to a $75.00 per hour adjustment fee with a minimum of $75.00, and may result in a delay of the order.

Post Proof Revision Fees: Design files supplied by clients to Community Musician are considered to be print ready files. Any text changes or corrections should be made to files before delivering to Community Musician. If changes or corrections are made after Community Musician delivers electronic proofs, the order will be subject to a post-proof revision fee of $100.00.

Printing: Paper and cardboard packaging are printed on a gang-run, using a four color off-set press. Discs are silk-screened using Pantone Solid Coated ink unless client requests CMYK printing. Clients will be provided with electronic PDF proofs for content only. Because of varying viewing conditions and monitors, color accuracy of the final print (versus what is seen on a monitor) cannot be guaranteed. Clients can request a hard copy proof for an additional cost. Community Musician is not responsible for proofing or editing client artwork. Community Musician is not responsible for any undesired content or errors in the final product that appear in the proof, even if the client did not generate the errors.

Audio, Video and Data Content: Clients must verify their masters before submitting them. Any problems on the original source master will be present on the replicates, and are considered the customer's responsibility.